CompTIA Network+ Practice Test

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What is an important use of asset management?

To create cloud-based application flows
To associate support tickets with device make and model
To develop network redundancy plans
To track application licensing costs

The correct answer is: To associate support tickets with device make and model

Asset management is essential for systematically managing a company's assets, which include hardware, software, and other resources. One of the critical uses of asset management is to associate support tickets with device make and model. This functionality allows IT support teams to trace issues back to specific devices, which can be crucial for troubleshooting, replacements, or upgrades. By understanding the make and model of a device, support teams can quickly access relevant documentation and historical data related to that particular asset, improving the efficiency and accuracy of the support process. On the other hand, while tracking application licensing costs is also a valuable aspect of asset management, it does not directly correlate to the immediate operational effectiveness provided by associating support tickets with specific devices. Creating cloud-based application flows and developing network redundancy plans are more aligned with application development and network design strategies, respectively, rather than the specific objectives of asset management.